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Civil Service DigitalDepartment for Social Affairs &
Citizenship
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Terri CoverleyTerri C
Last updated: 11/02/2025 | System ID: DQARS-2024

Series 2 Episodes

Ahead of a major cabinet reshuffle, ministerial posts were thrown into question as the department underwent significant restructuring. During this period, Oliver Reeder was seconded to Number 10, ostensibly to maintain contact with Emma Florence Messinger, a member of the shadow defence policy team, while operating under the close supervision of enforcer Jamie McDonald. The department's operations were further complicated by Terri Coverley's absence on compassionate leave following her father's death, with senior press officer Robyn Murdoch stepping in to fill the role. Additional pressure came from Julius Nicholson, the Prime Minister's 'blue skies' adviser, whose interventions created significant administrative challenges. The reorganisation culminated in the department's rebranding as the 'Department of Social Affairs and Citizenship' and relocation to new premises, though internal difficulties and policy compromises continued to plague operations.

3 Episodes

Series 2 – Episode 1

During Minister Hugh Abbot's factory visit, a confrontational encounter with a member of the public sparked a media crisis. Senior Press Officer Robyn Murdoch assumed temporary responsibilities during Terri Coverley's compassionate leave, while adviser Oliver Reeder was seconded to Number 10 for cross-party communications.

20 October 2005
30 minutes

Episode 1

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Series 2 – Episode 2

Amid cabinet reshuffle speculation, the Prime Minister's strategic adviser Julius Nicholson's interventions created departmental tensions. Senior Press Officer Robyn Murdoch was excluded from key communications briefings following procedural concerns.

27 October 2005
30 minutes

Episode 2

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Series 2 – Episode 3

A ministerial communications incident involving an eight-year-old constituent complicated Hugh Abbot's position on special education policy reform. Senior Civil Servant Terri Coverley faced scrutiny over departmental email protocols.

3 November 2005
30 minutes

Episode 3

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